Advocate for Long-Term Care Residents


 

About

The mission of the Long-Term Care Ombudsman Program is to seek resolution of problems and advocate for the rights of residents of long-term care facilities with the goal of enhancing the quality of life and care of consumers. With the help of our volunteers, we are able to achieve this mission through advocating for and providing information to consumers, their family and friends, and providers of their care.

Volunteers visit a nursing or assisted living home in their community about four hours a month on their schedule after completing 16 hours of classroom training, related worksheets and videos, and experience in a nursing or assisted living home from and with the regional program. Volunteers will be certified to perform duties duties such as:
  • Providing residents with information about the Program and Resident Rights
  • Assisting staff ombudsman with handling complaints with staff direction and guidance
  • Being a voice for those who are unable to make their voice heard
  • Enhancing the quality of life and care in nursing and assisted living homes
We look forward to talking with you!
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